Sometimes we make mistakes

Two months ago, when we launched Inspire 2.0, we added a group called 'Team Inspire'. We did this with the best intentions: we wanted the group to be a space for new members to get oriented, ask questions and make friends.

But we made a mistake about the way we introduced the group. We automatically subscribed everyone to it. This meant that you began to receive regular e-mail with updates from Team Inspire, and that resulted in a lot of confusion. Some of you told us that this extra group was distracting, and some of you said that it made the site feel less personal, because you wanted to focus on one particular subject. Some of you were angry. You told us that you that you didn't appreciate being signed up for something you didn't ask for.

And that was our mistake. Our guiding principle is to let you decide what you want to do, and how you want to participate. We should not have automatically included you in something you didn't necessarily want to receive. We always try to use our best judgment, and this time we got it wrong.

So, based on your feedback, we've unsubscribed you from the Team Inspire group if you're a member of one of our partner sponsored groups. Everything else remains the same. If you posted previously in Team Inspire, we kept you in the group so that you can follow up on your posts without hassle. If you ever wish to re-join the Team Inspire group, or if you're still a member of the group and wish to leave it, you can click here to change your membership. We're also going to give the group a new name in the future, to make its purpose clearer.

You may have noticed another change we made earlier this week. We expanded the e-mail activity summary messages that help you keep up with the conversations in your groups. We removed the limit on the number of items that appear in the message, and expanded the message to include all posts with new replies. Your activity summary message will now give you a complete picture of the activity in your groups, just like it used to. We made this change based on your feedback, and we think you'll like the new activity summary.

We strive to continuously improve this site for you, and to be supportive in every way. Please keep telling us what's important to you. Most of the ideas for improving this site come from you.

Thank you,
Brian